Delivery

Delivery
We usually ship your order within 2 business days. If you order on weekends and holidays, the item will be shipped the first business day. If you order on weekdays before 12:00, the item will be shipped the same day.

Should there be an extended delivery time in special cases, we will notify you by email.

We deliver to private addresses in Denmark - except the Faroe Islands and Greenland.

All items are delivered with DAO & PostNord.

Return
There is a 14-day full right of return on items purchased on our webshop.

The period is calculated from the day you receive your order. You are responsible for any return costs, and the choice of carrier is yours.

Cancellation must be notified to us no later than 14 days after purchase, and from the cancellation, the order must be received by us no later than 14 days after you have informed us of your use of the right of cancellation.

The notification must be given by email to info@hairsouk.dk, where you must clearly state that you wish to exercise your right of withdrawal.

It is up to Hair Souk to assess the condition of the item. If the item has been tested beyond what is necessary to determine the nature, properties and function of the item, it is considered used and of diminished value. This means that if you cancel the purchase, you will receive a smaller part or none of the purchase amount back.